Working at Foxgrove Residential Home
High Road East, Felixstowe, IP11 9PU
Operated by Healthcare Homes Group Limited
24 bedsResidential homes
Workplace Score
7.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.6/10
Key Finding
"Outstanding staff culture and safety with empowering management, although staffing lacks strong retention evidence and activities are not specialist enough."
Safety & Risk
9/10
✓
2022: All infection prevention/control assured effective including PPE, testing, vaccination, clean premises, outbreak management. Per 2018: Proactive incident analysis e.g. falls, robust risk assessments, no safeguarding concerns.
Staff Culture
9/10
✓
Per 2018: 'I am very proud to work in this fantastic home. I work with an amazing team.' Staff felt valued, supported, shared values, strong teamwork and openness.
Staffing Levels
6/10
✓
Per 2018: Staff told us that they felt that there were enough staff to meet people's needs safely. (2022: provider had measures to mitigate COVID-19 related staff pressures)
Training & Dev
7/10
✓
Per 2018: Staff provided with training including safeguarding, dementia, MCA/DoLS; one-to-one supervision; opportunities for further training and funded management qualifications.
Management
8/10
✓
Per 2018: The registered manager provided a very open and empowering culture. Without exception people, relatives and staff were very complimentary about the approach of the registered manager.
Programmes
6/10
✓
Per 2018: Regular structured programme with dedicated activities staff including trips, entertainers, gardening, arts/crafts, one-to-one, pop-up shop, community students (2022: photos of social activities like outdoor games).
Points to consider
Staff numbers are enough for safe care and quick responses to call bells, but no info on low agency use or strong staff retention.
Per 2018: 'Staff told us that they felt that there were enough staff to meet people's needs safely.' (2022: measures in place to mitigate COVID-19 related staff pressures)
Activities programme has variety like gardening and entertainers to engage residents, but lacks specialist named programmes or tech for extra role fulfilment.
Per 2018: Programme of activities including trips in mini bus, games, entertainers, gardening with seed dispensers, arts and crafts (2022: photographs demonstrated people participated in social activities)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2018
Outstanding
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Outstanding
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews