Last updated: 9 February 2026
"Positive culture and strong safety support staff well, but basic activities without special programmes or a dedicated coordinator limit it."
Safeguarding systems were followed and risk was well managed to keep people safe. Staff managed medicines safely and followed good infection control and prevention practices.
A friendly, homely, caring and positive culture was promoted... The latest survey showed consistently positive comments to questions and a high level of satisfaction with the service.
Staffing numbers were sufficiently maintained and rotas in place ensured the numbers of allocated hours were used to meet people's needs. Staff confirmed they were able to support people well.
Staff completed induction to their roles and appropriate training. They received supervision and annual checks of their performance.
The registered manager promoted a positive culture among the workforce. They and the staff team understood and acted on their duty of care responsibilities to be open and honest.
People mostly engaged in walks out, bus or car rides, shopping, living skills, music and television or videos. People went out every day, no matter the weather.
Just basic outings like walks, shopping and sports with no dedicated coordinator or special programmes, so the role is mostly routine care.
People mostly engaged in walks out, bus or car rides, shopping, living skills, music and television or videos.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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