Last updated: 9 February 2026
"Low staff turnover and a positive culture where staff feel valued and supported, but safeguarding concerns not always reported properly and activities are limited."
Safeguarding concerns had not always been reported appropriately... We recommend the provider reviews their systems for reporting safeguarding concerns.
Staff told us they enjoyed their job and making a positive difference... Staff felt respected, supported and valued by senior staff... Relatives told us... the atmosphere was good, staff were always pleasant and smiling.
Staff turnover was low, which supported people to receive consistent care from staff who knew them well. The service had enough staff, including for one to one support.
People were supported by staff who had received relevant and good quality training. This included training to support people with a learning disability or autism, communication, epilepsy... Staff received support in the form of continual supervision.
The registered manager had the skills, knowledge and experience to perform their role... Staff told us '[Home Managers name] is really supportive and cares about people.'
Relatives told us the service provided activities people enjoyed doing such as swimming, bowling and going out weekly for pub lunches.
Only basic outings like swimming, bowling and pub lunches with no dedicated activities coordinator, so the role is mostly routine personal care.
Relatives told us the service provided activities people enjoyed doing such as swimming, bowling and going out weekly for pub lunches.
Safeguarding concerns were not always reported properly, so there are some gaps in handling safety issues.
Safeguarding concerns had not always been reported appropriately... We recommend the provider reviews their systems for reporting safeguarding concerns.
AI Generated
Last inspected: November 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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