Last updated: 10 February 2026
"ApproachAble managers and reliable staffing with good safety support staff well, but basic training and no activities coordinator are drawbacks."
People were protected from the risk of abuse. Staff knew people well and understood how to protect them from abuse. The registered manager had a process in place to review all accidents and incidents.
Staff felt able to raise concerns with managers without fear of what might happen as a result. A staff member said, 'Our managers are very understanding and approachable, I would not hesitate to speak to them if I had any concerns.'
There were enough staff to ensure people received safe care and 1-1 support to enable them to take part in activities and community leave how and when they wanted. A staff member said, 'Staffing levels are very good, all the service users have 1-1 support every day.'
Per 2017 comprehensive inspection: Staff received induction to their roles, regular one-to-one supervision and took part in a staff appraisal scheme.
Managers were visible in the service, approachable and took a genuine interest in what people, staff, family, advocates, and other professionals had to say. Staff told us they were supported by a good management team.
Per 2017 comprehensive inspection: Activities were a part of daily life and included many visits out in the community as well as craft sessions and coffee mornings at a local hired church hall.
Staff get basic induction and supervision, but no specialist training or funded qualifications mentioned.
Per 2017 comprehensive inspection: Staff received induction to their roles, regular one-to-one supervision and took part in a staff appraisal scheme.
Activities are regular community outings and crafts, but no dedicated coordinator or specialist programmes.
Per 2017 comprehensive inspection: Activities were a part of daily life and included many visits out in the community as well as craft sessions and coffee mornings...
AI Generated
Last inspected: November 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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