Last updated: 10 February 2026
"Approachable management, strong training and positive team culture, although activities lack specialist programmes and therapeutic training."
People were very well safeguarded from harm and abuse. Staff were trained thoroughly... excellent systems to report, record and review any concerns. The service focussed on enabling people to live the life they wanted to including how to enable people to take positive risks that enhanced their quality of life.
Staff said, “Working at Fourways can be hard at times, but also it’s lots of fun, with lots of wisdom and positivity from our residents, family, staff and the management” and “Fourways is an open honest and fair company to work for we have a great team who all support each other.”
There were sufficient numbers of staff deployed to meet peoples’ needs; we saw staff spending meaningful time with people. Staff agreed there were sufficient staffing numbers, based on peoples’ needs.
Staff were well trained and competent in their roles reflected in training records and management support. The service had commended nationally for their work in train the trainer and commitment to staff training.
The provider and registered manager lived next door and was always available. Staff said, “They are always approachable, and nothing is too much trouble for them. I was supported to further my career by completing [qualifications] and getting a promotion to senior carer.”
Activities and engagement programmes were person-centred. The provider employed a driver to support people to take trips, that included sea swimming, shopping, and access to talks in the local community. Records showed a wide range of activities and engagement with staff chats, scrabble and games, a library and external activities as well as the regular trips out.
Days include trips out with a driver, art club, games and chats but no specialist programmes or training in therapeutic activities to make the role more varied and fulfilling.
Activities and engagement programmes were person-centred. The provider employed a driver to support people to take trips... art studio had been created with an art club... staff chats, scrabble and games.
AI Generated
Last inspected: December 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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