Last updated: 9 February 2026
"Staff love working there with specialised training, but staffing sometimes relies on agency and bank staff, and activities are mostly basic."
The registered manager informed us a current safeguarding investigation was being undertaken... Appropriate action had been taken to ensure people remained safe.
Staff told us the service was a good place to work. One staff member said, 'I Love it.'
There were enough staff to meet people's needs... One staff member said, 'It is good normally but difficult at present, but staff do cover and we can use agency, bank staff.'
Staff also received a wide range of specialised training... 'Training consists of epilepsy, autism, safeguarding, first aid and Maybo (Conflict and resolution training).
Staff told us the registered manager was supportive. One staff member said, '[Registered manager] is very approachable.'
People were currently involved in a variety of things such as visits to day centres, swimming, arts and crafts, shopping, movie nights and walks.
Staffing is adequate but sometimes difficult and they use agency or bank staff to cover shifts.
One staff member said, 'It is good normally but difficult at present, but staff do cover and we can use agency, bank staff.'
Only regular basic activities like arts and crafts, swimming and outings, no specialist programmes or coordinator.
People were currently involved in a variety of things such as visits to day centres, swimming, arts and crafts, shopping, movie nights and walks.
Ongoing safeguarding investigation means some safety concerns being handled.
A current safeguarding investigation was being undertaken by an operations manager independent of the service.
AI Generated
Last inspected: December 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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