Working at Four Seasons
Back Lane, Chipping Campden, GL55 6SJ
Operated by Four Seasons Mickleton Limited
21 bedsResidential homes
Workplace Score
4.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.5/10
Key Finding
"Strong safety practices and engaging activities, but low staff morale and few feedback opportunities hold it back."
Safety & Risk
7/10
✓
Per 2022: We were assured that the provider was using PPE effectively and safely... preventing visitors from catching and spreading infections... making sure infection outbreaks can be effectively prevented or managed. Per 2019: People were protected from risk of abuse... Staff who administered medicines had received training and their competency was checked.
Staff Culture
3/10
✕
Per 2019 comprehensive inspection: Staff morale was low. Staff told us they did not always feel confident to challenge more senior staff regarding concerns they might have as they did not feel their views were always listened to and respected.
Staffing Levels
5/10
!
Per 2019 comprehensive inspection: People told us there were enough staff to support their needs. One person said, 'I can choose who supports me with my bedtime routine.' Per 2022: The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.
Training & Dev
5/10
!
Per 2019 comprehensive inspection: All staff completed mandatory training and refresher courses such as infection control, fire, safeguarding and moving and handling. The registered manager had identified prior to our inspection that staff had not always received regular supervision meetings.
Management
3/10
✕
Per 2019 comprehensive inspection: Staff told us they did not always feel confident to challenge more senior staff regarding concerns they might have as they did not feel their views were always listened to and respected. They also told us they had limited opportunities to feed back to the provider as staff meetings had not taken place regularly and staff surveys were not completed.
Programmes
6/10
✓
Per 2019 comprehensive inspection: We spoke with... the activities co-ordinator... On the day of our visit, five people were being supported to bake cakes. Per 2022: Some of the people living at Four Seasons told us that they had been involved in knitting items for premature babies for a hospital.
Points to consider
Staff morale is low and they do not feel confident raising concerns with managers.
Staff morale was low. Staff told us they did not always feel confident to challenge more senior staff regarding concerns they might have as they did not feel their views were always listened to and respected.
Managers do not hold regular staff meetings or surveys so workers have few ways to give feedback.
staff meetings had not taken place regularly and staff surveys were not completed.
Staffing is adequate to meet basic needs but nothing special with no details on stable teams or low workloads.
there were enough staff to meet people's assessed needs... measures in place to mitigate the risks associated with COVID-19 related staff pressures
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews