Working at Four Seasons
77 The Wood, Stoke On Trent, ST3 6HR
Operated by Day Care Services Limited
22 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"A warm family-like atmosphere and stable staffing with low turnover, although training and activities lack specialist support."
Safety & Risk
7/10
✓
Per 2022 targeted inspection: Assured on preventing infections, using PPE effectively, testing, and managing outbreaks. Per 2019 comprehensive inspection: People felt safe, staff aware of safeguarding, medicines given safely with stock checks matching records.
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: There was a warm, family-like atmosphere throughout the service, which people, relatives and staff enjoyed. A staff member told us, 'It is a good atmosphere here. Everybody is just very down-to-earth and get on with things.'
Staffing Levels
7/10
✓
Per 2019 comprehensive inspection: People and staff told us there were enough staff to meet people's needs and people did not have to wait long to be helped. People were supported by a long-standing staff team. The low turnover of staff helped to ensure consistency of care.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff completed a variety of training on a yearly refresher basis. New staff received a 12-week induction mapped to the Care Certificate. Staff received regular formal supervision.
Management
7/10
✓
Per 2019 comprehensive inspection: People and staff spoke highly of the registered manager and their hands-on, approachable support.
Programmes
6/10
✓
Per 2019 comprehensive inspection: A variety of activities was on offer to engage people. This included visits by a local school, regular visits by entertainers, as well as church members representing people's different faiths. People felt involved in decisions about trips out.
Points to consider
Only standard refresher training and induction for new staff, no specialist courses or funded qualifications.
Staff completed a variety of training on a yearly refresher basis, to provide them with the skills and knowledge to carry out their role. New staff received a 12-week induction mapped to the Care Certificate. Per 2019 comprehensive inspection.
Some regular activities like school visits, entertainers, church groups and trips, but no activities coordinator or specialist programmes.
A variety of activities was on offer to engage people. This included visits by a local school... regular visits by entertainers, as well as church members... trips out. Per 2019 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews