Working at Fountains Care Home
1355 Stratford Road, Solihull, B90 4EF
Operated by Barchester Healthcare Homes Limited
80 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.0/10
Key Finding
"Staff feel supported by open management and risks are well managed safely, but staffing can feel busy and activities lack a dedicated coordinator."
Safety & Risk
7/10
✓
Risks associated with people's care had been assessed and regularly reviewed. Detailed risk management plans informed staff how to provide safe care. Medications were administered safely.
Staff Culture
6/10
✓
Staff felt supported by the management team who worked in an open and transparent way. Managers supported staff through team meetings and one to one support.
Staffing Levels
5/10
!
People, relatives and staff provided mixed feedback when we asked if there was always enough staff on duty. Comments included, 'I think probably they need more staff here,' and, 'They can be very busy...'
Training & Dev
6/10
✓
Staff training was up to date. One staff member said, 'We get lots of training including dementia, safeguarding and infection control.'
Management
7/10
✓
People and relatives spoke positively about the registered manager. Staff felt supported by the management team who worked in an open and transparent way.
Programmes
5/10
!
People were happy with the social activities available... pen pal scheme and visits from the local school children. There is a good activity schedule.
Points to consider
Staffing levels are adequate during the visit but some relatives and staff say shifts can feel busy and they need more people.
People, relatives and staff provided mixed feedback when we asked if there was always enough staff on duty. Comments included, 'I think probably they need more staff here,' and, 'They can be very busy...'
Activities include animal visits, school links and a schedule but no dedicated coordinator or specialist programmes to make the role more varied.
People were happy with the social activities available. One person told us, 'A lady came in with her animals...' pen pal scheme and visits from the local school children.
Only standard training like dementia and safeguarding with no specialist courses or funded qualifications for career growth.
Staff training was up to date. One staff member said, 'We get lots of training including dementia, safeguarding and infection control.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews