Working at Fountains Care Centre
Victoria Park, Swinton Hall Road,, Manchester, M27 4DZ
Operated by WCG Fountains Ltd
98 bedsNursing homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.9/10
Key Finding
"Staff praise the committed leadership and open culture with good team support and enough regular staff, but medicines records have issues and training is basic."
Safety & Risk
4/10
!
When people were prescribed time critical medicines, staff did not always record the times they were given. Records for one person needed more information and some records did not accurately reflect the way medicines were prescribed or administered.
Staff Culture
6/10
✓
Staff were enthusiastic about working at the home and told us there was good team working. They told us they received good support from the registered manager.
Staffing Levels
6/10
✓
There were enough staff to meet people's assessed needs. The service had enough regular staff to provide consistent care and did not use agency staff.
Training & Dev
5/10
!
Staff received training in safeguarding adults. Staff we spoke with understood what abuse was, the signs to look for and their obligation to report any concerns.
Management
8/10
✓
People and staff were complimentary about the way the home was managed. There was an open and honest culture at the service and the registered manager showed committed leadership.
Programmes
6/10
✓
A range of activities was provided across all three units by activity coordinators and care staff. The service had recently purchased a large, mobile 'interactive tablet'. A sensory room was available.
Points to consider
Medication records sometimes missed times medicines were given, had weak guidance for as-needed medicines, and showed wrong administration details.
staff did not always record the times they were given... records for one person needed more information... an eye drop had been administered when required rather than how it was prescribed
Only basic training like safeguarding is mentioned with no details on specialist courses or staff development.
Staff received training in safeguarding adults
Staffing is enough to meet needs with no agency use but no evidence it allows unhurried care or low workloads.
There were enough staff to meet people's assessed needs
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2020
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews