Last updated: 10 February 2026
"Staff feel well supported in a positive culture with safe staffing and good training, but basic activities and unsettled management changes need improvement."
Care plans included up to date and comprehensive individual risk assessments which gave staff the information they needed to maintain people's safety.
Staff felt supported by the management of the home and the provider. Comments included, 'I feel really well supported. You are never alone working here, there is always someone to ask.'
We observed safe staffing levels throughout the inspection and staff appeared unhurried and responsive to people.
Staff told us they had access to an online training service and trainers would come on site. One nurse said, 'We are trained to do our job.' They then listed the specialist training they had received.
The registered manager and provider promoted a positive culture... Staff were equally as positive about the registered manager and spoke highly of them.
There was an activities programme in place, a calendar was prominently displayed so people could choose what they wanted to do. People could also view the photos of prior activities.
The activities are basic with just a calendar and one-to-one chats, no coordinator or special programmes to make the role more varied and fun.
There was an activities programme in place, a calendar was prominently displayed so people could choose what they wanted to do.
Management has got better but the changes are not fully settled in yet, so leadership is okay but not really strong or innovative.
a longer period of time was needed for the changes made to become embedded in the service.
AI Generated
Last inspected: April 2022
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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