Last updated: 9 February 2026
"Staff feel supported with strong teamwork and good training, but no formal activities programme and occasional staffing shortages limit one-on-one time."
2021 IPC inspection: Assured on most but 'somewhat assured' on outbreak prevention as 'no formal process... to assess and reduce the risk of COVID-19 for individual people and staff'.
Per 2018 comprehensive inspection: Staff said 'There is a lot of teamwork and a good group of people here. We get so much help on the floor from senior staff'.
Per 2018 comprehensive inspection: 'Enough staff available to meet people's needs' but some staff 'felt they would benefit from more staff at times... to spend more time with people'.
Per 2018 comprehensive inspection: Majority of staff had up to date training; staff said 'You name the training and it's there' with induction and supervision in place.
Per 2018 comprehensive inspection: Registered manager in post and approachable; staff said 'I do feel supported. I can raise concerns and these do get acted on'.
Per 2018 comprehensive inspection: 'Did not have a formal activities programme... activities to be spontaneous and person led' with examples like music, pet visits, exercises.
No formal activities programme or coordinator, so the job is mostly routine care with some basic spontaneous stuff like music, pets, or games.
The registered manager told us that they did not have a formal activities programme in place as this was too rigid for the needs of the people living at the home. They told us... the usual approach was for activities to be spontaneous and person led
Staff numbers are enough for safety but care staff say they want more people to get better one-on-one time with residents.
Some staff said they felt they would benefit from more staff at times, although this was as they wished to spend more time with people, not due to them being unsafe. One member of staff told us, 'I don't get as much time as I would like to sit and spend time with people'
No individual risk assessments for infection vulnerabilities or staff declining COVID vaccine, leaving some gaps in outbreak management.
There was no formal process in place to assess and reduce the risk of COVID-19 for individual people and staff which considered characteristics or vulnerabilities... Formal risk assessments were not completed for staff declining the COVID-19 vaccination
AI Generated
Last inspected: June 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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