Last updated: 9 February 2026
"Strong leadership and supportive culture ensure staff feel valued and safe, although occasional staffing shortages need cover and training lacks career development."
The provider had a proactive and positive culture of safety... Comprehensive safeguarding records were maintained... Medicines were managed safely.
Staff felt well supported and valued... One member of staff said, 'Management are approachable and supportive. They provide guidance when needed and respond well to concerns.'
The provider made sure there were enough qualified, skilled and experienced staff... One staff member said, 'In general, staffing levels are maintained well... When there are shortages, we arrange cover...'
Staff had undertaken a wide range of training, including training about people’s conditions and health needs. Comments from staff included, 'I have completed mandatory training in safeguarding, fire safety... dementia care, and medication awareness.'
Leaders were visible within the home actively supporting both staff and people using the service... Staff felt well supported and valued by the registered manager and provider.
The home had an activity coordinator who organised social events. People had access to trips out to various places of interest as well as activities within the home.
Staffing is adequate but they sometimes have shortages and bring in cover workers.
One staff member said, 'In general, staffing levels are maintained well... When there are shortages, we arrange cover to keep the service and service users safe.'
Only standard mandatory training plus some basics like dementia care, no funded qualifications or career development.
Staff had undertaken a wide range of training, including... mandatory training in safeguarding, fire safety, first aid, moving and handling, infection control, dementia care, and medication awareness.
AI Generated
Management Quality
Well-led: Not Rated
Direct feedback from current and former employees

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