Last updated: 9 February 2026
"Positive supportive culture where staff feel valued and strong safety systems, but occasional agency staff and basic training without specialist courses."
2022: Robust IPC systems, tailored COVID risk assessments, timely audit actions; 2017: Safe medicines, safeguarding training, good risk management.
Per 2017 inspection: Staff said 'I feel supported 100%', 'lovely to work here'; positive, supportive, open culture with good teamwork.
Per 2017 inspection: Sufficient staff including 1:1 and 2:1 support; occasional agency used but regular staff familiar with people.
Per 2017 inspection: Staff up to date with mandatory training like moving and handling, first aid; induction and Care Certificate in place, regular supervision.
Per 2017 inspection: Registered manager visible and fully involved; staff felt supported and listened to, with open culture.
Per 2017 inspection: Wide range of activities including clubs, theatre trips, shopping, board games, church, sensory toys.
Staffing is good enough with enough people on shift but they sometimes use agency workers.
On occasions when agency staff were required, these were regular staff who knew people well
Training covers basics like first aid and moving people but no specialist courses for autism or learning disabilities.
Staff received training in key topics such as food hygiene, moving and handling and emergency first aid
Activities include outings and games to keep things varied but no dedicated coordinator or special creative programmes.
People took part in a wide range of activities in line with their interests and which increased their skills and independence
AI Generated
Last inspected: February 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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