Working at Forster House

Health risks like wrong meals for diet plans and missed diabetes checks not managed properly.

we saw one person was provided lunch which was high in fat content and this was against the care plan guidance. We saw a person was assessed as requiring a health check by a diabetic nurse, however, this had not been completed

Not enough staff for tasks needing two people, so manager has to step in from nearby office.

according to the care plan, they needed two staff members for certain activities. The registered manager told us they would be available to assist, and their office was not far from the home’s location.

No activities coordinator or regular programme, so the job is mostly routine care with basic community outings.

People were encouraged to be involved in local community activities and events that took place.