Working at Fornham House Residential Home
Fornham St Martin, Bury St Edmunds, IP31 1SR
Operated by Healthcare Homes Group Limited
88 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Staff feel well supported and valued with strong leadership and safety systems, but basic activities like quizzes and games lack variety."
Safety & Risk
7/10
✓
Systems were in place to help protect people from potential abuse. Staff had received training... Risk assessments... were carried out and updated regularly. People's medicines were managed to a robust policy
Staff Culture
7/10
✓
Staff informed us they were well supported... 'I feel valued and well supported here because the seniors help you and work alongside you.' The service provided strong leadership which promoted a positive, caring culture
Staffing Levels
6/10
✓
There were sufficient staff on duty to ensure people were safe and their needs were met in a timely way. Staffing levels were assessed using a dependency tool
Training & Dev
6/10
✓
Staff continued to receive training and support... The training programme provided a range of training related to the staff's roles... training matrix to check training
Management
7/10
✓
Staff informed us they were well supported by the registered manager... the registered manager was approachable, listened and acted upon information... 'I feel valued and well supported here'
Programmes
4/10
!
A programme of weekly activities was advertised and included, quizzes and games and crafts. In response to peoples wishes the service was increasing the activities over seven days per week
Points to consider
Only basic activities like quizzes, games, and crafts, no coordinator or specialist programmes to vary the role beyond routine care.
A programme of weekly activities was advertised and included, quizzes and games and crafts
Only standard training related to roles, no specialist courses or funded qualifications.
The training programme provided a range of training related to the staff's roles and the care needs of the people living at the service
Staffing is adequate with enough staff to meet needs, but nothing special like low agency use or strong retention mentioned.
There were sufficient staff on duty to attend to people's needs and answer call bells for support promptly
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews