Last updated: 10 February 2026
"Good training, engaging activities and improving culture, but no registered manager and unsafe medicines management are major concerns."
Medicines were not managed safely. The system for ordering, recording and administration of medicines was not effective, which placed people at unnecessary risk.
Most staff told us the culture at the home had improved prior to the inspection. One staff member said, 'A few months back I would have said things weren't good. The new managers have started to improve things'
There were enough suitably qualified staff to support people safely. Staff told us staffing levels had improved over the last month and were now safe.
Staff completed their induction and mandatory training... The provider held a high compliance rate in training. Per 2021 comprehensive inspection.
At the time of our inspection there was not a registered manager in post.
People had access to a range of innovative and engaging activities... weekly activity schedule featuring an impressive range of activities which included; art class, seated yoga, quizzes, walking group and baking. Per 2021 comprehensive inspection.
No permanent manager in post, so leadership oversight might be shaky.
At the time of our inspection there was not a registered manager in post.
Medication errors like missing stock and wrong timing risked overdoses.
Medicines were not always available to be administered... paracetamol containing medicines were administered to three people without leaving a four-hour gap. This placed people at risk of an overdose
Staffing is adequate now but high turnover recently means lots of new staff and uneven skills on shifts.
There had been a high turnover of staff in the months prior to the inspection and some staff were new to their roles. We raised some concerns about the skills mix of staff on some floors.
AI Generated
Last inspected: August 2022
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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