Last updated: 10 February 2026
"Staff feel supported like family with good training and positive relationships, but activities are basic and lacking in some areas."
We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively and safely, accessing testing for people and staff, and making sure infection outbreaks can be effectively prevented or managed
Per 2018 comprehensive inspection: Staff maintained positive relationships with people... Staff were caring whilst maintaining positive relationships... staff told us they enjoyed working at the service
Per 2018 comprehensive inspection: 'Staffing levels were sufficient to meet people's needs... There is enough staff on duty and there is a good skill mix in the current staffing group.'
Per 2018 comprehensive inspection: Staff had received training... as well as more specialised subjects... end of life care and person-centred dementia care. Staff told us they felt very well supported through regular supervision
Per 2018 comprehensive inspection: The staff referred to the service as being, 'Like working for part of the family' and providers and managers as been, 'Supportive and caring.' This was empowering for staff who told us they enjoyed working at the service
Per 2018 comprehensive inspection: People's activities were planned... by the activities coordinator... 'We do chair exercises, dominoes... They take us out in a car...' We observed activities were lacking in some areas
Only basic activities like chair exercises, games, and some outings with a coordinator, but lacking in some areas so the role is mostly routine personal care
Per 2018 comprehensive inspection: People's activities were planned... by the activities coordinator... 'We do chair exercises, dominoes... They take us out...' We observed activities were lacking in some areas
Staffing is enough to meet needs with a good skill mix, but no info on low agency use or stable long-term teams
Per 2018 comprehensive inspection: 'There is enough staff on duty and there is a good skill mix in the current staffing group'
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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