Working at Forest View Care Home
45 Upper Walthamstow Road, London, E17 3QG
Operated by Forest View Care Limited
26 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Praised approachable management, good training and strong safety, but staffing lacks a stable team and activities are basic."
Safety & Risk
8/10
✓
Per 2021 targeted inspection: We were assured the service were following safe infection prevention and control procedures... All staff had received training on infection control and the use of PPE. Staff assigned to work at one location to minimise cross-infection.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff spoke positively about the registered manager... 'I think she is a good manager. She is like a friend but if something needs to be done she is a manager.' 'Couldn't get a better manager.'
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: Through our discussions we found there were enough staff to meet the needs... Staff told us there was sufficient staffing levels and their shifts were covered... 'We are not rushed.'
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: Staff were well trained... Training was provided in subjects including dementia, Mental Capacity Act 2005 and Deprivation of Liberty Safeguards, diabetes, stroke awareness... Staff felt supported and received supervision and annual appraisals.
Management
7/10
✓
Per 2019 comprehensive inspection: People, relatives and staff praised the management of the home and spoke highly of the registered manager who they said was approachable and always available. The registered manager worked alongside staff providing direction and guidance.
Programmes
6/10
✓
Per 2019 comprehensive inspection: People had access to planned activities and local community outings... bingo, skittles, drawing, painting, knitting... The activities coordinator always has something going on.
Points to consider
Staff numbers are enough to get by and shifts get covered when needed, but no details on a stable long-serving team or avoiding agency workers.
Per 2019 comprehensive inspection: 'there were enough staff to meet the needs... shifts were covered... We are not rushed... they have just employed two more staff.'
There is a coordinator running regular games like bingo, painting and outings, but no specialist or innovative programmes to make the role more varied.
Per 2019 comprehensive inspection: People had access to planned activities... bingo, skittles, drawing, painting, knitting and colouring activities... activities coordinator.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews