Working at Forest Lodge Rest Home
20 Forest Road East, Nottingham, NG1 4HH
Operated by Forest Lodge Rest Home Limited
28 bedsResidential homes
Workplace Score
3.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 3.6/10
Key Finding
"Staff feel supported and enjoy their roles with enough staff on duty, but missing specialist training and unsafe medicines management hold it back."
Safety & Risk
2/10
✕
The service was in breach of legal regulations in relation to risk management, medicines, infection prevention control, safe environment and staffing. The service did not always make sure that medicines were stored, administered and managed safely.
Staff Culture
6/10
✓
The service cared about and promoted the wellbeing of their staff and staff told us they enjoyed their roles. Staff told us they felt supported in their role. A staff member told us “The managers are good; they consider my well-being”.
Staffing Levels
4/10
!
The service had enough staff. However, the provider did not always ensure staff received sufficient training for their roles. For example, where people had specialist needs, such as, a learning disability or epilepsy, staff had not received training to support these people safely.
Training & Dev
2/10
✕
Staff did not always receive appropriate training to carry out their role effectively and safely. Staff had not received training to support these people safely.
Management
3/10
✕
The provider continued not to have effective governance systems in place to monitor and improve the quality of the service. Leaders were visible within the service and lead by example to their staff team.
Programmes
3/10
✕
One relative told us their family member would benefit from staff engaging in activities outside of daily living tasks, such as doing puzzles or colouring. People did not always have meaningful interaction from staff. Interactions which did take place were mostly task orientated.
Points to consider
Staff are missing training for specialist needs like epilepsy or learning disabilities, so they cannot support everyone safely.
where people had specialist needs, such as, a learning disability or epilepsy, staff had not received training to support these people safely.
Problems with storing and giving out medicines safely, plus missing risk assessments for falls and other dangers.
Medicines were not always stored, administered and managed safely... Risk assessments relating to the health, safety and welfare of people using the service were not always completed.
Weak systems to check and improve the service, like audits that miss big problems with risks and cleanliness.
The provider continued not to have effective governance systems in place to monitor and improve the quality of the service. Audits were completed monthly by leaders but failed to identify gaps we found during our assessment.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2024
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
!
Requires improvement
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews