Last updated: 10 February 2026
"Stable staffing with low turnover, good training and supportive management team, but serious safety gaps in medicines and risks plus no registered manager hold it back."
We found a breach of regulation 12, safe care and treatment... discrepancies occurred in recording the administration of medicine’s... incidents recording serios threats of violence which included using a cutlery knife which had not been recorded in the person’s risk assessment.
Staff told us that the management team was right for the service, knowing how to support staff and being there to assist whenever required.
We found the provider had enough staff working in the service including nursing and care staff and that staff turnover was low.
Staff clearly had a good knowledge of the people and used the training they received to meet a variety of needs within the service.
Whilst there was no registered manager in post when we visited there was a manager of the service who had recently been confirmed in post and was in the process of registering with the CQC.
Families we spoke to also told us about improvements they would like to see. They told us that they would like to see their relatives engaged in more activities including going out into the local community.
No permanent registered manager in place yet, even though there is someone recently starting the process.
Whilst there was no registered manager in post when we visited there was a manager of the service who had recently been confirmed in post and was in the process of registering with the CQC.
Serious safety gaps like medication recording errors and violence risks not updated in plans.
discrepancies occurred in recording the administration of medicine’s which meant that it could not be guaranteed that it was administered in a safe way... incidents recording serios threats of violence which included using a cutlery knife which had not been recorded in the person’s risk assessment.
Few activities on offer so the job is mostly routine personal care.
They told us that they would like to see their relatives engaged in more activities including going out into the local community.
AI Generated
Last inspected: August 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp