Working at Forest Home
58 Swan Street, Halstead, CO9 3HT
Operated by St. Giles Homes Limited
39 bedsResidential homes
Workplace Score
4.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.6/10
Key Finding
"Staff feel supported with enough staffing and engaging activities, but no registered manager and unsafe medicines management are major concerns."
Safety & Risk
3/10
✕
People's medicines were not consistently and safely managed. This placed people at risk of harm. This was a breach of regulation 12.
Staff Culture
6/10
✓
Staff told us they felt supported in their roles and valued by the manager.
Staffing Levels
6/10
✓
People, relatives and staff said there were enough staff deployed to meet people's needs.
Training & Dev
4/10
!
Some staff training was not up to date or in place. For example, diabetes awareness and some refresher training, whilst it had been booked, was overdue.
Management
2/10
✕
At the time of our inspection there was not a registered manager in post.
Programmes
6/10
✓
Forest Home had a dedicated activity co-ordinator to help engage people and remove the risk of isolation and lack of stimulation.
Points to consider
No permanent manager in place, so oversight of the home is weak.
At the time of our inspection there was not a registered manager in post.
Medication records did not match stock counts and some painkillers were not given as prescribed.
We found the physical count of a random selection of medicines held in the home did not always tally with records held.
Staff overdue on refresher training like diabetes awareness and not all trained on safeguarding.
Some staff training was not up to date or in place. For example, diabetes awareness and some refresher training... was overdue.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2023
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
!
Requires improvement
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
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