Working at Forest Haven

People were kept safe from avoidable harm due to staff's knowledge and the training that they received, which helped protect people from abuse. Medicines managed safely with audits

The registered manager worked hard to develop a good culture within the team, which staff felt valued and supported. 'Staff felt comfortable in raising concerns with the management team'

The staff turnover at the service was very low, which supported people to receive consistent care from staff who knew them well. 'Most of the staff team had also been working at the home for some time'

Staff told us that they received regular supervisions and yearly appraisal from the registered manager. One staff said, 'The manager is very supportive, I can speak to them whenever I need to. There is also a on call manager that we can call if we need to'