Last updated: 10 February 2026
"Staff feel supported by the registered manager with safe medicines management, although training gaps and staff covering absences need attention."
Medicines were managed and administered safely. The registered manager spoke about lessons learnt from recent minor medicine errors that had occurred in the service.
Staff told us the registered manager was extremely supportive
Staff told us there were enough staff to support people and the team supported each other to cover absences.
although we noted that the scope of mandatory training could be wider.
Staff told us the registered manager was extremely supportive and a relative said they thought the registered manager was a strong leader.
People were supported to attend college, Zumba classes and a range of other activities. One person was being supported to go bowling
Only standard mandatory training with gaps in coverage like equality and diversity, no specialist courses or funded qualifications.
although we noted that the scope of mandatory training could be wider.
Staffing is adequate but staff have to cover each other's absences, no mention of low agency use or strong retention.
Staff told us there were enough staff to support people and the team supported each other to cover absences.
No dedicated activities coordinator or specialist programmes, just staff-supported outings and classes.
People were supported to attend a range of events and access the local community. They were supported to attend college, Zumba classes and a range of other activities.
AI Generated
Last inspected: April 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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