Last updated: 10 February 2026
"Strong leadership, specialist training and a motivated team stand out, but activities lack a dedicated coordinator and staff retention details are unclear."
2021 targeted inspection: Assured on all infection prevention measures including PPE use, staff/people testing, cleaning, visitor screening; 2018: good safeguarding knowledge, safe medicines, risk management.
Per 2018 comprehensive inspection: Staff enjoyed working in the home and were motivated to provide high quality care; 'I like working here because I can help people and it brings me fulfilment'.
Per 2018 comprehensive inspection: Staffing levels were good which enabled staff to spend time with people, complete tasks, and support one-to-one in line with care plans.
Per 2018 comprehensive inspection: Staff received specialist training relevant to needs e.g. autism training, NVQ funded by managers, Makaton.
Per 2018 comprehensive inspection: Relatives and staff were happy with the way the service was led and managed by the provider and registered manager; created a strong culture of excellence.
Per 2018 comprehensive inspection: People had access to range of community activities e.g. college classes, trips to pubs/restaurants, Blackpool holiday; 2021: social activities adapted for pandemic.
Staff numbers are good enough for one-to-one care but no details on long-term staff retention or agency use.
We saw that there were sufficient staff to keep people safe and to support people's needs. We saw that staff had time to spend with people as well as complete daily tasks such as cleaning and cooking and administrative staff were employed to carry out other tasks.
Activities are regular community outings and trips but no dedicated coordinator or specialist programmes to add extra creativity to the role.
People had the opportunity to go out on trips and activities in the local community in line with Registering the Right Support. People attended classes at local colleges, enjoyed trips to local pubs and restaurants and had recently gone on a summer holiday to Blackpool.
AI Generated
Last inspected: December 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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