Working at Forest Dene Residential Care Home
48 Hermon Hill, London, E11 2AP
Operated by Sanctuary Care Limited
40 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.2/10
Key Finding
"Supportive visible management and happy staff in a friendly atmosphere with strong safety, but no activities coordinator and staffing issues at busy times hold it back."
Safety & Risk
8/10
✓
2022 IPC inspection found effective systems, clean premises, PPE/training, testing, audits; per 2018: safe medicines with audits, safeguarding training, monthly risks, learning from incidents.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: staff said 'I am very happy working here. The atmosphere is good'; 'friendly caring atmosphere' with staff enjoying caring for people.
Staffing Levels
5/10
!
Per 2018 comprehensive inspection: people, relatives and staff said 'there were enough staff' but 'we recommend that the registered manager reviews their staffing level' for disruptions like breakfast and lift issues; 2022 report notes measures for COVID staff pressures.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: staff had induction, shadowing, various relevant training including specialist dementia care, and regular supervision; 2022 confirms IPC and PPE training.
Management
7/10
✓
Per 2018 comprehensive inspection: registered manager visible and approachable; staff said 'I think the service is well managed' and 'The manager listens and takes action if there are concerns'.
Programmes
3/10
✕
Per 2018 comprehensive inspection: 'People were supported to participate in social activities and events provided inside and outside the service' (no coordinator, types or structured programme detailed).
Points to consider
No activities coordinator or detailed programme, just basic social events mentioned, so the job is mostly routine personal care.
Per 2018 comprehensive inspection: 'People were supported to participate in social activities and events provided inside and outside the service'
Staffing is adequate but had issues at breakfast and with lift disruptions, and they recommend reviewing levels.
Per 2018 comprehensive inspection: 'We recommend that the registered manager reviews their staffing level to ensure that there are enough staff to cover for the disruption caused by the works'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews