Working at Forest Court Nursing Home
Forest Way, Southampton, SO40 2PZ
Operated by Hampshire County Council
80 bedsNursing homes
Workplace Score
5.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.4/10
Key Finding
"Staff feel supported by approachable management and enjoy the positive team culture, but high agency use from recruitment issues and limited activities hold it back."
Safety & Risk
4/10
!
Gaps found in topical medicines records for prescribed creams applied; improvements required in some notifications to CQC.
Staff Culture
6/10
✓
Staff felt supported by management and enjoyed working at the service; staff said 'I love working here as it is a very good team and a great place to work'.
Staffing Levels
5/10
!
There were sufficient staff deployed to meet people's needs but provider regularly used agency and 4/7 recruitment files missing employment histories.
Training & Dev
6/10
✓
Staff had received training in safeguarding adults and over 80% had completed or refreshed their training; training data reviewed with no gaps identified.
Management
7/10
✓
Staff felt supported by management and enjoyed working at the service; registered manager approachable, visible, and awarded for outstanding leadership by staff.
Programmes
3/10
✕
Family liaison staff supported individual and group activities and ensured people had contact with friends and family.
Points to consider
Regular agency staff used due to recruitment issues and some new staff files missing full job histories.
The provider had experienced difficulties in providing sufficient staffing and recruiting to posts and regularly used an agency. We saw in 4 of 7 files checked there were varying amounts of employment histories missing.
Gaps in records for applying prescribed creams and not all safety notifications sent to regulators.
we found some concerns in relation to recording when prescribed creams had been applied. However, improvements were required in sending in notifications.
No activities coordinator or structured varied programme, only basic individual and group activities by family liaison staff.
family liaison staff supported individual and group activities and ensured people had contact with friends and family.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2023
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews