Working at Forest Court Care Home
Bradley Court Road, Mitcheldean, GL17 0DR
Operated by Forest Court Care Limited
40 bedsNursing homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.1/10
Key Finding
"Excellent safety practices and strong team culture, although agency staff use and training gaps like choking need improvement."
Safety & Risk
8/10
✓
Risk assessments and care plans were reviewed regularly, including after an accident or incident, to ensure the adopted actions were still effective in mitigating the risk or if they needed to change. There were processes in place to audit and analyse accidents and incidents to help identify potential patterns and trends so learning could be taken from these.
Staff Culture
7/10
✓
Staff told us they worked collectively to manage and mitigate risks to people. As a team they understood people’s safety was everyone’s responsibility and they confirmed communication across the staff group, about risks and people’s safety, was good.
Staffing Levels
5/10
!
Safe staff numbers were maintained. Although several new staff had been successfully recruited, agency staff were used to support staff numbers. Per 2020 comprehensive inspection.
Training & Dev
5/10
!
Staff told us they received training to help them support people to remain safe. Although not all staff we spoke with could remember receiving training on managing choking; the registered manager told us she would review staffs’ knowledge on this and provide refresher training if needed.
Management
6/10
✓
The registered manager told us she would review staffs’ knowledge on this and provide refresher training if needed. Relatives felt well informed and kept up to date with any changes made to their relative’s care.
Programmes
6/10
✓
Staff had a genuine interest in improving people's quality of life by providing one to one activities and social activities. These were designed to support people cognitively and keep them socially engaged. There was an activities co-ordinator. Per 2020 comprehensive inspection.
Points to consider
Staffing is adequate but they use agency workers sometimes to cover shifts.
Although several new staff had been successfully recruited, agency staff were used to support staff numbers. Per 2020 comprehensive inspection.
Training covers the basics but has gaps like not everyone remembering choking training.
Although not all staff we spoke with could remember receiving training on managing choking; the registered manager told us she would review staffs’ knowledge on this and provide refresher training if needed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews