Working at Forest Care Village Elstree and Borehamwood
Forest Care Village, Borehamwood, WD6 1EP
Operated by Aspen Village Limited
178 bedsNursing homesResidential homesRehabilitation (illness/injury)
Workplace Score
3.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 3.2/10
Key Finding
"Staff receive training and complete incident forms, but staffing shortages, unsafe medicines management, and limited activities hold it back."
Safety & Risk
2/10
✕
Medicines were not managed safely, and there was not always guidance to ensure medicines could be administered in line with the prescriber’s intentions.
Staff Culture
4/10
!
Staff completed incident forms. A staff member told us there were no team meetings and they did not tend to hear back about concerns they reported.
Staffing Levels
2/10
✕
People were not always supported by enough staff to meet their needs... we were not assured there were always sufficient staff to support people’s emotional needs and wellbeing.
Training & Dev
4/10
!
the moving and handling assessments we reviewed lacked sufficient detail to show how judgements about competency were made.
Management
4/10
!
A staff member told us there were no team meetings and they did not tend to hear back about concerns they reported.
Programmes
3/10
✕
Staff engagement was minimal and people’s opportunities for meaningful occupation were limited.
Points to consider
Not enough staff at times, so you get stretched thin and cannot meet people's emotional needs while handling physical care.
we were not assured there were always sufficient staff to support people’s emotional needs and wellbeing.
Medication is not managed safely, with expired medicines found and poor records on when they are given.
We found expired medicines in cupboards and in one case staff were unable to confirm whether it had been administered.
Hardly any activities or engagement, so your shifts are mostly routine personal care with little variety.
people’s opportunities for meaningful occupation were limited.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2024
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
!
Requires improvement
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews