Last updated: 10 February 2026
"An open inclusive culture and strong safety practices with good staff training, but staffing stability and dedicated activities need more focus."
Safeguarding incidents were fully investigated and measures put in place to learn from them, improving the safety of the service. There was an open and transparent culture within the home with staff not afraid to raise issues or concerns.
There was an open and inclusive culture within the home. People and staff praised the management team and said they felt able to approach and discuss issues with them.
Safe staffing levels were in place which ensure people were appropriately supervised... Staff told us there were enough staff to ensure people received the good care and support including their contracted hours of individual support.
Staff received regular supervision and appraisal. Staff told us they felt very well supported by the registered manager and were encouraged to develop confidence, skills and knowledge to help with their personal development.
A registered manager was in place. People and staff said the registered manager was approachable and involved in how the service ran on a day to day basis.
People had access to a wide range of activities and social opportunities... staff were flexible in their approach and provided activities on a daily basis in line with people's preferences.
Staffing is adequate with enough staff on shifts, but no details on team stability or low agency use.
Staff told us there were enough staff to ensure people received the good care and support including their contracted hours of individual support.
Some daily activities and community outings keep things varied, but no dedicated activities coordinator or specialist programmes.
staff were flexible in their approach and provided activities on a daily basis in line with people's preferences.
AI Generated
Last inspected: March 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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