Working at Foresight Residential Limited - 14 Otley Road
14 Otley Road, Harrogate, HG2 0DN
Operated by Foresight Residential Limited
13 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"Approachable senior staff and a family-like team create strong support, but staffing lacks high retention and training is mostly standard."
Safety & Risk
7/10
✓
People were safe from the risks of abuse. Staff had received training in safeguarding and understood how to recognise signs of abuse and what actions to take. Processes ensured required actions were implemented following any accidents or incidents.
Staff Culture
8/10
✓
One staff member said, 'We treat people as we want to be treated, we are a small team and work together like a family for the benefit of the people we support.'
Staffing Levels
6/10
✓
People received their care and support from regular staff who they knew. The provider had contingency plans to ensure there were enough staff available to provide care and support to people to meet their assessed needs.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff received support and a variety of appropriate training to meet people's needs. Staff told us they valued the training on offer and could ask for extra if needed.
Management
8/10
✓
Staff told us senior staff were approachable which resulted in good communication and support for the benefit of people using the service. A relative said, 'Since this manager and deputy came, [Person's name] has received excellent care.'
Programmes
6/10
✓
Staff were creative with supporting people to live their best lives... access a range of activities and events. Per 2019: people were busy coming and going, attending activities... music activity held by local college that took place twice a week.
Points to consider
Staffing is adequate with regular teams and backup plans, but no details on high staff retention or light workloads that let you give unhurried care.
The provider had contingency plans to ensure there were enough staff available to provide care and support to people to meet their assessed needs.
Only standard training like induction and some communication skills, no specialist courses or funded qualifications to build your career.
Per 2019 comprehensive inspection: Staff received support and a variety of appropriate training to meet people's needs.
Varied basic activities like outings and music groups, but no dedicated coordinator or special programmes to make your shifts more creative and rewarding.
Staff were creative with supporting people to live their best lives, as independently as possible. Support was provided which promoted people to develop their daily living skills and access a range of activities and events.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews