Last updated: 10 February 2026
"Staff feel supported with good training and supervision, but no registered manager yet and recent staff changes are concerns."
We found a tray of medicines in excess of the total recorded for a person in the medicine's cupboard. It had been locked away but had not been recorded in the medicines count.
Staff spoke highly of the manager and the wider management team. They told us they felt supported and able to share their views and concerns.
Relatives told us they were concerned about recent changes to the staff team. The manager explained although they had difficulty in recruiting staff with the right skills for the role, they felt they now had a good skill mix in the team.
People were supported by staff who had received relevant training in evidence-based practice. This included training in the wide range of strengths and impairments... Staff received support in the form of continual supervision, appraisal and recognition of good practice.
At the time of our inspection there was not a registered manager in post. A new manager had been appointed and was in the process of applying to register.
Staff supported people to pursue their hobbies and interests. The service gave people opportunities to try new experiences which enhanced and enriched their lives.
No permanent manager in place yet, which means leadership oversight might not be fully stable.
At the time of our inspection there was not a registered manager in post. A new manager had been appointed and was in the process of applying to register.
Recent staff changes from recruitment difficulties mean the team might not feel fully settled.
Relatives told us they were concerned about recent changes to the staff team. The manager explained although they had difficulty in recruiting staff with the right skills for the role, they felt they now had a good skill mix in the team.
No activities coordinator or special programmes, so the role is mostly routine care with basic hobbies.
Staff supported people to pursue their hobbies and interests. The service gave people opportunities to try new experiences which enhanced and enriched their lives.
AI Generated
Last inspected: November 2022
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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