Working at Fordrough Cottage
312-314, Birmingham, B31 3PU
Operated by Forward Plus West Midlands Ltd
4 bedsResidential homes
Workplace Score
4.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.9/10
Key Finding
"Staff feel supported with good training and supervision, but no registered manager yet and recent staff changes are concerns."
Safety & Risk
6/10
✓
We found a tray of medicines in excess of the total recorded for a person in the medicine's cupboard. It had been locked away but had not been recorded in the medicines count.
Staff Culture
6/10
✓
Staff spoke highly of the manager and the wider management team. They told us they felt supported and able to share their views and concerns.
Staffing Levels
5/10
!
Relatives told us they were concerned about recent changes to the staff team. The manager explained although they had difficulty in recruiting staff with the right skills for the role, they felt they now had a good skill mix in the team.
Training & Dev
6/10
✓
People were supported by staff who had received relevant training in evidence-based practice. This included training in the wide range of strengths and impairments... Staff received support in the form of continual supervision, appraisal and recognition of good practice.
Management
2/10
✕
At the time of our inspection there was not a registered manager in post. A new manager had been appointed and was in the process of applying to register.
Programmes
4/10
!
Staff supported people to pursue their hobbies and interests. The service gave people opportunities to try new experiences which enhanced and enriched their lives.
Points to consider
No permanent manager in place yet, which means leadership oversight might not be fully stable.
At the time of our inspection there was not a registered manager in post. A new manager had been appointed and was in the process of applying to register.
Recent staff changes from recruitment difficulties mean the team might not feel fully settled.
Relatives told us they were concerned about recent changes to the staff team. The manager explained although they had difficulty in recruiting staff with the right skills for the role, they felt they now had a good skill mix in the team.
No activities coordinator or special programmes, so the role is mostly routine care with basic hobbies.
Staff supported people to pursue their hobbies and interests. The service gave people opportunities to try new experiences which enhanced and enriched their lives.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews