Working at Ford Place Nursing Home
Ford Street, Thetford, IP24 2EP
Operated by Stow Healthcare Group Limited
55 bedsNursing homes
Workplace Score
8.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 8.8/10
Key Finding
"Visible supportive leadership, stable staffing, strong teamwork and innovative activities, although some new staff felt training needed more depth on mental capacity."
Safety & Risk
9/10
✓
2021: Assured provider preventing infections, using PPE effectively, managing outbreaks, strong hygiene and teamwork. Per 2017: Robust safeguarding, risk management, incident learning, safe medicines.
Staff Culture
9/10
✓
Per 2017 comprehensive inspection: 'I'm so proud to be part of this team, I feel supported'; strong teamwork, dedicated motivated staff, reflected extended family values. 2021: strong teamwork evident.
Staffing Levels
9/10
✓
No agency staff had been used since the beginning of the pandemic; staffing levels carefully planned (2021). Per 2017: fully staffed with no vacancies, minimal agency only for holidays/sickness.
Training & Dev
8/10
✓
Per 2017 comprehensive inspection: Staff received good training, enhanced training, funded Level 3/4/5 diplomas, CHAPS programme, regular supervision.
Management
9/10
✓
Per 2017 comprehensive inspection: 'The managers very visible. Very approachable and supportive... manager would often roll up their sleeves and help deliver care'; strong leadership praised by staff.
Programmes
9/10
✓
Per 2017 comprehensive inspection: Two dedicated activities staff 7 days/week, intergenerational school projects, community volunteers, themed events, awards for innovative practices.
Points to consider
Training includes funded qualifications and specialist programmes but some new staff felt it needed more depth on topics like mental capacity.
Staff new to care felt some of the training could be more in depth to help them really understand. For example the Mental Capacity Act... felt more information would be helpful.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2018
Outstanding
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Outstanding
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews