Working at Footsteps Medical Care Limited

People were protected from abuse and poor care and staff told us they were confident any concerns would be robustly addressed. Medicines were managed safely and effectively.

There was a positive culture in the home. Staff and relatives spoke positively about the service and the care provided to people.

Staff told us, and we observed, there were enough staff deployed to meet the needs of people living at the home. One staff member said, 'We don't use agency staff.'

The registered manager modelled good practice and led by example. Staff and relatives spoke positively about the leadership within the home.