Last updated: 9 February 2026
"Strong leadership motivates staff, stable teams with low turnover and good training, although activities lack a dedicated coordinator and specialist programmes."
People were protected from the risks of abuse... Staff were trained in how to manage medicines safely... Consent to some restraints had not been formalised but the registered manager took immediate action.
Staff told us that they worked cohesively as a team and that they felt supported... 'We work together so closely we wouldn't think twice about saying how we feel'
Staff told us there were always enough staff on each shift... Many staff had worked at the service for a long time and there was a low staff turnover.
Staff told us they were supported to complete regular training and that some of this was specialist... encouraged to complete additional training for their personal development. This included adult social care vocational qualifications.
The registered manager led by example, motivating, mentoring and coaching staff on a day to day basis to provide safe and effective levels of care and support.
Regular activities were planned inside the service... trips out... spa days, going to the cinema, swimming, visiting a disabled adventure playground and a trip to Hastings.
Only regular trips, themed days and cultural events with no dedicated activities coordinator or specialist programmes to make the role more interesting and varied.
Regular activities were planned inside the service and people were frequently supported to take part in external activities. Staff told us there had been many trips out... cultural days... theme days.
AI Generated
Last inspected: September 2017
Management Quality
Well-led: Good
Direct feedback from current and former employees

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