Last updated: 10 February 2026
"Strong visible leadership, outstanding training and a positive culture where staff feel valued and supported."
2021 IPC inspection: Robust measures with PPE champions and buddies, enhanced PPE training, routine testing for all, daily oversight and audits; per 2019: incidents reviewed with lessons shared at meetings.
Per 2019 comprehensive inspection: Staff said 'I would gladly have my loved ones cared for here' and 'this is a wonderful place to be', felt valued with regular supervision and support.
Per 2019 comprehensive inspection: Staff felt there were enough staff to meet needs with prompt call bell response, proactive innovations like dedicated runner role and hospitality team to support care staff.
Per 2019 comprehensive inspection: Funded master's in wound management, university qualification as Registered Nursing Associate, monthly clinical supervision groups, specialist external trainers for syringe drivers and IV therapy.
Per 2019 comprehensive inspection: Provider visible daily on first-name basis with residents, open-door policy, acted on feedback like takeaway service, staff and professionals praised leadership.
Per 2019 comprehensive inspection: Dedicated activity coordinators ran daily varied programme including Tai Chi, gardening, pottery, computer club, music events, cinema, day trips, and community outings like football matches.
AI Generated
Last inspected: August 2019
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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