Working at Floshfield
Floshfield Bungalow, Cleator, CA23 3DT
Operated by West House
6 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.1/10
Key Finding
"Experienced manager, strong safety and good staff training support the team, but night staffing needs review and activities lack specialist coordination."
Safety & Risk
7/10
✓
The provider had suitable systems and processes and staff understood how to protect people from harm and abuse. Medicines were ordered, stored, administered and disposed of appropriately.
Staff Culture
6/10
✓
Staff confirmed they discussed how to improve care and services at team meetings, away days and in supervision.
Staffing Levels
6/10
✓
There were enough staff to meet people's needs by day. The registered manager was considering changes to the way staff were deployed by night because of changing needs of people.
Training & Dev
6/10
✓
Staff were appropriately inducted, trained and developed to give the best support possible. Staff told us they received regular supervision and appraisal.
Management
6/10
✓
The service had a registered manager who dealt with all aspects of the service. He was suitably skilled and experienced to manage the home.
Programmes
6/10
✓
People indicated that they enjoyed the activities and outings on offer. People went to day services, cultural events and on holidays and outings.
Points to consider
Staff numbers are enough during the day but they are reviewing night shifts because needs are changing.
There were enough staff to meet people's needs by day. The registered manager was considering changes to the way staff were deployed by night because of changing needs of people.
Training covers basics like induction and supervision but no funded qualifications or specialist certifications mentioned.
Staff were appropriately inducted, trained and developed to give the best support possible. Staff told us they received regular supervision and appraisal.
Activities are just outings, holidays and day services with no dedicated coordinator or specialist programmes.
People indicated that they enjoyed the activities and outings on offer. People went to day services, cultural events and on holidays and outings.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews