Last updated: 10 February 2026
"Supportive leadership and positive culture drive a stable team with strong safety practices, although recent high staff turnover was a concern."
The provider had reviewed and updated individual young people's risk assessments. Risk management plans helped to mitigate identified risks and provided clearer guidance for staff to follow. The providers' incident analysis system included monthly analysis of incidents which helped identify patterns and potential triggers.
Staff were positive about the clear example set by the registered manager who they found to be knowledgeable and approachable. Staff told us how much they enjoyed working with the young people in the home and were committed to supporting young people achieve their ambitions.
Staffing levels had been assessed and enough staff had been deployed to help ensure people living in the home were supported safely. Staff told us they felt there were enough staff.
The provider had ensured all staff were enrolled to complete appropriate level qualifications in health and social care. We looked at the training matrix and saw staff training also included introductory diagnostic training and all staff had completed this.
Staff told us; 'the registered manager is supportive and communicates clearly what is expected.' and 'The registered manager is full of knowledge and is very approachable.' and 'The registered manager has set a really good example for the team and I trust they know what is best.'
Staffing levels are adequate now but there was high staff turnover recently and new staff are just about to start.
Young people living at the service had commented on the previous high turnover of staff. Recruitment of new staff had taken place; they were due to start in the following few weeks. This meant there would be a full staff team.
AI Generated
Last inspected: November 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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