Working at Florence Shipley Residential and Community Care Centre
Market Place, Heanor, DE75 7AA
Operated by Derbyshire County Council
32 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"People kept safe from abuse with good training and supervisions, but staff worry about deployment across floors and basic group activities."
Safety & Risk
8/10
✓
People were protected from the risk of abuse. Staff had received training... Accidents and incidents had been correctly reported, recorded and investigated... Audits of medicine administration records were conducted regularly
Staff Culture
7/10
✓
Staff told us they had regular supervisions and felt able to raise any concerns they had. The management team had a supervision schedule in place
Staffing Levels
5/10
!
We received mixed opinions from staff about the staffing levels. Some staff told us they were concerned about how staff were deployed across the different floors in the service.
Training & Dev
7/10
✓
Staff training was relevant and up to date... staff had undertaken the care certificate... Staff had undertaken specialised training to provide short term support to people... Staff confirmed they received regular supervision
Management
7/10
✓
People and their relatives spoke positively about the registered manager. A person told us '[Registered manager] comes to see us most days and checks if everything is ok.' A relative told us '[Registered manager] is very friendly and approachable'
Programmes
6/10
✓
People were supported to take part in activities and hobbies both inside and outside... parachute games, walks in the garden and art and craft activities... regular exercise classes
Points to consider
Some staff worry about how workers are spread across the different floors, even though relatives think there are enough people.
We received mixed opinions from staff about the staffing levels. Some staff told us they were concerned about how staff were deployed across the different floors in the service.
Activities are regular group things like parachute games, garden walks, and crafts with a coordinator, but no specialist programmes or innovative approaches.
relatives told us how the service supported people to be active through various activities such as parachute games, walks in the garden and art and craft activities.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews