Working at Florence Road
32 Florence Road, Bournemouth, BH5 1HQ
Operated by Shelley Park Limited
43 bedsNursing homesRehabilitation (illness/injury)
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Staff feel supported by the manager in a positive culture with strong safety, but staffing lacks stable teams and activities miss specialist programmes."
Safety & Risk
8/10
✓
Risk assessments were completed with people’s involvement and supported them to be independent and take risks as they wished in the safest way possible.
Staff Culture
7/10
✓
Per 2020 comprehensive inspection: Staff felt appreciated. The culture of the home was described as open and honest, staff were happy and felt involved in the future of the service.
Staffing Levels
6/10
✓
Per 2020 comprehensive inspection: Staffing levels and the skill mix of staff met the needs of people and was responsive to the changing needs of people.
Training & Dev
7/10
✓
Per 2020 comprehensive inspection: Staff had completed an induction and had on-going training and support which enabled them to carry out their roles effectively.
Management
7/10
✓
The registered manager told us they were confident in their team and felt supported. People and staff were complimentary about the registered manager.
Programmes
6/10
✓
Per 2020 comprehensive inspection: Social activities were varied and reflective of people's culture, interests and abilities.
Points to consider
Staff numbers are enough for people's changing needs, but no mention of stable teams or low agency use.
Staffing levels and the skill mix of staff met the needs of people and was responsive to the changing needs of people.
Varied activities like outings, art and music therapy keep things interesting, but no specialist programmes or coordinator to add more variety.
Social activities were varied and reflective of people's culture, interests and abilities.
AI Generated
CQC Inspection Overview
CQC Inspection
Good
Safe
✓
Good
Effective
?
Not Rated
Caring
?
Not Rated
Responsive
?
Not Rated
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews