Last updated: 10 February 2026
"Staff feel supported by managers and enjoy strong teamwork, but agency staff use and gaps in safeguarding training hold it back."
People were protected from the risk of abuse. Risks to people were identified, assessed, documented and reviewed to ensure their needs were safely met. Staff were deployed effectively to meet people’s needs.
One staff member told us, 'Teamwork is very good. I attend regular team meetings. The managers are interested in how we feel about our work. It’s a nice place to work.'
People told us there was always enough staff on duty... Staff told us... 'At the moment 2 staff are off work, so we have 2 agency staff helping today.'
The provider had a training plan in place... This confirmed that most staff had completed an induction and extensive mandatory training... However, some staff were not up to date with adult safeguarding training.
Staff were positive about how the home was run and about the support they received from the registered manager, the home manager and nursing staff. One staff member told us, 'I get good support from the managers... they listen to staff.'
Staff showed us 4 weekly rolling activities plans... Activities on offer... included arts and crafts, bingo, foot spa, live music, board games, baking, sharing memories, ball games, connect 4, yoga and exercise, pampering, dominoes and movie nights.
Enough staff most days but they use agency workers when people call in sick.
At the moment 2 staff are off work, so we have 2 agency staff helping today.
Only standard training done and some care workers behind on safeguarding training.
some staff were not up to date with adult safeguarding training. The manager told us they would make sure all staff were up to date with training on adult safeguarding.
AI Generated
Last inspected: March 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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