Working at Florence Mill Care Home
Egerton Street, Warrington, WA1 2DF
Operated by Landona House Limited
150 bedsNursing homes
Workplace Score
5.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.3/10
Key Finding
"Staff feel supported with enough on duty, but medicines are not always handled safely and leadership oversight needs strengthening."
Safety & Risk
4/10
!
Medicines were not always managed safely... For 2 people living with diabetes, there was differing information recorded... The timings of people's medicines administration was not always as prescribed... This was a breach of Regulation 12.
Staff Culture
6/10
✓
Staff felt supported in their role and regular meetings took place to share information and opinions about the service. Comments included 'It is so much better now... the staff are happier.'
Staffing Levels
6/10
✓
Sufficient numbers of staff were on duty to meet the needs of people... 'there are always plenty of staff about'
Training & Dev
5/10
!
Per 2022 comprehensive inspection: Staff had received training the provider deemed mandatory to their role and people's identified needs. Newly recruited staff received an induction before supporting people on their own.
Management
5/10
!
The provider's governance systems... had not been robust enough to make the necessary changes across all areas of the service. The provider and registered manager recognised the need for improvements.
Programmes
5/10
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Per 2022 comprehensive inspection: Each unit had a designated activities co-ordinator who organised various activities in the communal lounge areas.
Points to consider
Medication is not always handled safely, with wrong timings, poor diabetes monitoring records, and missing instructions for as-needed doses.
Medicines were not always managed safely. For 2 people living with diabetes, there was differing information recorded in relation to blood glucose monitoring. The timings of people's medicines administration was not always as prescribed. Information about how to safely administer as and when required medicines was either not always in place or did not contain enough information.
Leadership oversight is not strong enough to fully fix issues like medication safety and care record details.
Governance systems had not been robust enough to drive improvement. This was a breach of Regulation 17... We identified issues in relation to the safe management of medicines and oversight of small kitchen areas.
Only standard mandatory training with no specialist courses or funded qualifications mentioned.
Per 2022 comprehensive inspection: Staff had received training the provider deemed mandatory to their role and people's identified needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2024
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
!
Requires improvement
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews