Working at Florence House Residential Home
Westfield Road, Huntingdon, PE26 1JR
Operated by Mrs A J David
20 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Staff feel supported by approachable managers with a stable team, but training gaps for new staff and basic activities need improvement."
Safety & Risk
8/10
✓
Current government guidelines were being followed... good levels of PPE and cleaning materials... robotic cleaners... The registered manager had contingency plans... We were assured that the provider was using PPE effectively and safely [and on multiple other IPC measures]. Per 2022 IPC inspection.
Staff Culture
7/10
✓
Staff members told us that there was a stable staff group and that they got on well together... staff members were supported and that the home was well run, with an open atmosphere. Per 2017 comprehensive inspection.
Staffing Levels
7/10
✓
Staff members told us that there was a stable staff group... Visitors told us that there were enough staff. One visitor said, 'It seems like virtually one to one (staffing to person ratio) some days.' Per 2017 comprehensive inspection.
Training & Dev
5/10
!
Staff training records show that most staff members had received training... one staff member told us that they had not received training as their training needs were still being assessed. New staff did not always receive training before they started working with people. Per 2017 comprehensive inspection.
Management
6/10
✓
Staff said that they felt supported by the provider/manager and said that they were approachable and a good support for all staff. Per 2017 comprehensive inspection.
Programmes
6/10
✓
People had access to a large variety of activities... the staff member designated to arranging activities was 'fantastic'... staff supported people to play board games, enjoy the garden and time outside or they spent time talking with them. Per 2017 comprehensive inspection.
Points to consider
Only standard training, no specialist courses or funded qualifications, and some new staff start work before completing training.
one staff member told us that they had not received training as their training needs were still being assessed. New staff did not always receive training before they started working with people. Per 2017 comprehensive inspection.
Activities are regular with a coordinator but basic like board games, garden time, and chats, nothing specialist to make shifts more varied and fun.
staff supported people to play board games, enjoy the garden and time outside or they spent time talking with them... few issues identified, such as the need for more activities. Per 2017 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews