Working at Fletton Avenue
35 Fletton Avenue, Peterborough, PE2 8AX
Operated by Consensus Support Services Limited
7 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"A happy supportive team and creative activities programmes, but staffing lacks stable retention details and training misses specialist support."
Safety & Risk
7/10
✓
Assured on shielding, PPE use, hygiene, risk assessments, outbreak management; somewhat assured on testing with immediate action promised. Per 2021 targeted IPC inspection; strong safeguarding and incidents analysis per 2019.
Staff Culture
8/10
✓
Staff told us that it was a very happy team and they all worked well together. 'I'm settled here. We've got a great staff team. Everyone is very supportive.' Per 2019 comprehensive inspection.
Staffing Levels
6/10
✓
Staff were satisfied that there were enough staff to support people with their personal care and to do what they wanted to do. People told us they were always able to continue with their planned activities as staff were always available. Per 2019 comprehensive inspection.
Training & Dev
6/10
✓
Staff were satisfied that they had received enough training so that they could do their job well and support people effectively. One member of staff said, 'Training here is very, very helpful.' Per 2019 comprehensive inspection.
Management
6/10
✓
The registered manager demonstrated good leadership and managed the service well... Staff felt they received good support from the registered manager. They had regular supervision sessions. Per 2019 comprehensive inspection.
Programmes
7/10
✓
People had work placements in local shops, went to local pubs and discos, swimming, personalised holidays including cottage holiday and Scotland by train; staff creative and resourceful in promoting inclusion. Per 2019 comprehensive inspection.
Points to consider
Staffing is enough to meet needs and keep activities going, but no info on low staff turnover or minimal agency use.
Staff were satisfied that there were enough staff to support people with their personal care and to do what they wanted to do. Per 2019 comprehensive inspection.
Training covers the basics well, but no mention of specialist training or help with qualifications.
Staff were satisfied that they had received enough training so that they could do their job well and support people effectively. One member of staff said, 'Training here is very, very helpful.' Per 2019 comprehensive inspection.
Manager gives good support and supervisions, but not standout leadership like hands-on work with staff or new ideas.
The registered manager demonstrated good leadership and managed the service well... Staff felt they received good support from the registered manager. They had regular supervision sessions. Per 2019 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews