Working at Fleming Court
Burdon Terrace, Newcastle Upon Tyne, NE2 3AE
Operated by HC-One No.2 Limited
69 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Strong culture with compassionate teamwork and proactive safety, although staffing stability and specialist training lack detail."
Safety & Risk
8/10
✓
The provider had a proactive and positive culture of safety, based on openness and honesty. Incidents and accidents were investigated and analysed to identify areas for improvement and learn lessons.
Staff Culture
8/10
✓
A staff member told us, 'The care provided at Fleming Court is compassionate and respectful... Teamwork among staff is strong.' Staff described Fleming Court as a positive place to work with a 'warm, homely atmosphere.'
Staffing Levels
6/10
✓
There were sufficient staff to meet people’s needs in a timely way. People confirmed staff responded to their needs in a timely way. A person said, 'There are plenty of staff.'
Training & Dev
6/10
✓
The provider made sure there were enough qualified, skilled and experienced staff, who received effective support, supervision and development.
Management
7/10
✓
The home had an established and experienced registered manager. People and relatives described the registered manager as approachable and supportive. A staff member said, 'I feel heard by both my manager and deputy manager.'
Programmes
6/10
✓
People could participate in a wide range of engaging and varied activities... specific interest groups focusing on areas such as speaking French, history, gardening and poetry. There was a dynamic and varied activity programme... Chatty café held every Tuesday.
Points to consider
Staffing is enough for needs but no details on staff turnover or agency use to show it's stable.
There were sufficient staff to meet people’s needs in a timely way.
Only standard supervision and support for staff, no specialist training or qualifications mentioned.
staff, who received effective support, supervision and development.
Varied activities like clubs and outings but no specialist programmes or tech to make the job more creative.
specific interest groups focusing on areas such as speaking French, history, gardening and poetry.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews