Last updated: 9 February 2026
"Good staffing and a positive team culture, but poor training in basics like safeguarding and fire safety issues hold it back."
There were concerns around fire safety. During inspection we observed bedroom doors were propped open with manual door wedges against guidance. Periodic fire drills and safety checks had not always been carried out as per the home's policy.
Staff told us that the home was a nice place to work and everyone worked as a team. One staff member said, 'We work good as a team, the priority is the residents.'
Extra staffing had been implemented since our last inspection, so people's needs could be met safely. We asked people, relatives and staff about this and there were no longer any concerns. One staff member said, '[Staffing levels are] really good, there's no complaints.'
Training levels were poor in some key subjects. For example: safeguarding, emergency first aid, health and safety awareness, moving and handling and information governance.
Though audits and checks were in place, these were not always effective. A number of concerns around quality assurance, risks and regulatory requirements were identified during inspection and management monitoring had not picked this up.
Per 2020 comprehensive inspection: The provider had a programme of activities to help promote people's intellectual and emotional wellbeing. The home had an activity co-ordinator, who was both enthusiastic and proactive.
Lots of staff are missing training on basics like safeguarding, first aid, and safely moving people.
Training levels were poor in some key subjects. For example: safeguarding, emergency first aid, health and safety awareness, moving and handling and information governance.
Managers did not spot safety risks like fire problems because their checks were not working well.
Though audits and checks were in place, these were not always effective. A number of concerns around quality assurance, risks and regulatory requirements were identified during inspection and management monitoring had not picked this up.
Fire safety issues like doors held open and confusing evacuation plans put people at risk.
During inspection we observed bedroom doors were propped open with manual door wedges against guidance. Periodic fire drills and safety checks had not always been carried out as per the home's policy.
AI Generated
Last inspected: August 2023
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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