Working at Fleetwood Hall
Chatsworth Avenue, Fleetwood, FY7 8RW
Operated by Sandstone Care North West Limited
62 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"A good manager mixing with staff and a proud caring team culture, but unclear staff retention and minor infection control lapses hold it back."
Safety & Risk
6/10
✓
Risks assessed and managed, medicines safe, safeguarding processes in place, but some staff had painted nails breaching infection prevention best practice.
Staff Culture
7/10
✓
Staff spoke with pride of the culture, saying there was teamwork, everyone cares, and care is excellent.
Staffing Levels
6/10
✓
Observations confirmed enough staff were deployed at all times of the day to meet needs in a person-centred way.
Training & Dev
6/10
✓
Staff completed induction and shadowing; they described training as thorough with online and practical sessions on moving and handling.
Management
7/10
✓
People described the registered manager as good, who mixes in on the shop floor, keeps people safe, and has a good sense of humour.
Programmes
6/10
✓
Activity co-ordinators provided varied meaningful activities including pantomime, singing, and pub outings with staff.
Points to consider
Staff numbers are enough to meet care needs but no details on staff retention or agency use to make workloads easy.
There were enough staff to meet people's care and support needs.
Training is standard and regular but no specialist courses or funded qualifications mentioned.
Staff told us they received training... 'We do online training and practical training around moving and handling. It's good.'
Varied activities with dedicated coordinators but no specialist programmes or innovative approaches like pet therapy.
Activities were varied, staff had worked hard with people to provide meaningful social activities to provide stimulation and exercise.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews