Working at Fleet Hall Care Home

The provider had effective safeguarding systems... Staff assessed potential risks to people and measures were implemented to mitigate them. People's medicines were managed safely. Incidents were reviewed and any required actions to minimise the risk of repetition were taken.

There were sufficient, appropriate staff of the required level of skill and experience rostered to meet people's needs. Staffing vacancies had successfully been filled and as of February 2023 there were not any vacancies.

Staff received training specific to the needs of the people they cared for, such as dementia care. In addition to the provider's online training, staff had opportunities for face to face training during the medicine technician's meetings and workshops on topics such as oral health and end of life care.

People were provided with a range of different activities and opportunities on both the assisted living and reminiscence units... such as Desert Island Discs theme, art projects, tactile 3D wall art, trips out in the minibus.