Last updated: 9 February 2026
"Supportive managers and a happy, valued staff team, although basic activities run by care staff with no dedicated coordinator hold it back."
2021: Assured on infection prevention, clean premises, staff COVID testing; minor issues like staff clothing addressed immediately. Per 2019: Good risk assessments, safeguarding, medicines management.
Per 2019 comprehensive inspection: Staff said they felt respected, valued, motivated and happy; good teamwork.
Per 2019 comprehensive inspection: There were enough staff to meet people's needs; registered manager monitored and adjusted levels flexibly.
Per 2019 comprehensive inspection: Staff had regular training, NVQ level 2 qualifications, care certificate for new staff, and supervision meetings.
Per 2019 comprehensive inspection: People, relatives and staff spoke positively about the management team; approachable with open door policy and regular meetings.
Per 2019 comprehensive inspection: Staff facilitated one-to-one and group activities such as board games, films, magazines and developing a 'wish tree'.
The job is mostly routine personal care with only basic activities like games and films run by care staff, no dedicated coordinator.
All care staff facilitated activities for individuals and groups of people as part of their caring role.
Staff numbers are enough to get by but nothing special, no details on low agency use or long-serving team.
There were enough staff to meet people's needs. The registered manager monitored this closely and adjusted staffing levels flexibly.
Only standard training like NVQ level 2 and supervisions, no specialist courses or funded qualifications for career growth.
Staff were qualified to NVQ level 2 and new staff were undertaking training towards the care certificate... regular supervision and appraisal meetings.
AI Generated
Last inspected: March 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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