Working at Five Oaks
377 Cockfosters Road, Hadley Wood, EN4 0JT
Operated by Agecare MG1 Ltd
45 bedsResidential homes
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.3/10
Key Finding
"Positive management and a stable, happy team with long-serving staff, although standard training and activities lack specialist approaches."
Safety & Risk
8/10
✓
We were assured that this service met good infection prevention and control guidelines and had no concerns regarding the management of COVID-19. Per 2019: Incidents or accidents were recorded and managed effectively.
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: Staff were happy, and proud to be working at the service and motivation was high. We saw that a number of staff had worked for the service for many years.
Staffing Levels
7/10
✓
The use of agency staff was minimal and only regular agency staff were used to support the rota. Per 2019: number of staff had worked for the service for many years providing consistency.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: A robust Induction and ongoing training programme were in place. One staff member told us, 'We do lots of training, the training here is top notch.'
Management
8/10
✓
Per 2019 comprehensive inspection: Staff told us of the positive management structure... 'It's a well-run home, the manager is very good, she listens to us and gets things done.'
Programmes
6/10
✓
Per 2019 comprehensive inspection: The service employed two activity organisers who developed individual activity plans... Activities available included arts and crafts, flower arranging and visits from entertainers... minibus... to the theatre.
Points to consider
Just standard training programme with induction and supervision, no specialist courses or funded qualifications.
A robust Induction and ongoing training programme were in place. Per 2019 comprehensive inspection.
Regular activities programme with two coordinators, arts, crafts, outings and entertainers, but no specialist therapeutic approaches or innovative programmes.
Activities available included arts and crafts, flower arranging and visits from entertainers. The service also had a minibus... Per 2019 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews